‘No Questions Asked’

Our refund policy.

We understand students situations can change for many reasons therefore are happy to provide refunds for almost any reason (no questions asked). For example;

• If you sign a furnished flat and don’t require the bed anymore

• If your situation changes and you don’t end up flatting in 2021

• If the bed doesn’t physically fit in your room

• If we did not meet your expectations around the bed. Note: One of our team members will come and pick up the bed in this case

Simply flick us an email at enquiries@theflatpack.co.nz and one of our team members will assist in helping you out.